Privacy Policy

Effective Date: 1st November 2025

Galaxy Pixel Studios (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we handle information collected through our website, subscription services, and customer interactions.

Website Privacy

Our website does not use cookies, tracking technologies, or analytics services. You may browse our website without disclosing personal information, except where you choose to provide it, such as when contacting us directly.

Customer Information

When you purchase or subscribe to our software, we collect the minimum information required to provide and support our services. This may include your name, organisation details, contact information, and subscription history. We do not sell, share, or use this information for advertising purposes.

Data Storage and Retention

We value your privacy and take the responsibility of safeguarding your personal information seriously. Customer details are retained for a period of three (3) years beyond the intended subscription date. This retention period allows for potential resubscription in the future.

After the three (3) year retention period, all customer details are permanently destroyed to ensure the privacy and security of your information. Customers may also request that their details be destroyed at any time upon cancellation of their subscription. Should a customer later choose to renew, they will be treated as a new customer.

Data Security

We implement appropriate technical and organisational measures to protect collected data. While we take all reasonable steps to safeguard information, no system can be guaranteed completely secure. We continuously review and improve our security practices to protect customer data.

Your Rights

Customers have the right to request access to, correction of, or deletion of their personal information at any time. To make such a request, please contact us using the details below.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.